Resources & Frequently Asked Questions
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ICPM Resources
Documents & Forms
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Certifications & the Classroom (presentation pdf)
FAQs
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General Questions
Study book(s), designed to aid overall understanding of program concepts for each certification program, are available for purchase through ICPM®. Purchase and use of any ICPM® study book does not guarantee that an applicant will raise their exam score or pass an exam. Purchasing of study books are recommended but not required.
There are no digital copies of any ICPM® textbooks available
1. Returns are accepted within 30 days of purchase on selected items only.
2. A $15.00 restock fee will be deducted from the refunded amount.
3. All textbooks must be returned in their original packaging with a copy of the original receipt or invoice.
4. Returns, or request for refunds after 30 days of purchase will not be accepted.
5. Any requested, fully settled transaction, deemed applicable for a refund will be refunded for the amount paid minus any transaction fees, shipping fees, or applicable sales tax.
6. All refunds issued are applied directly to the payment method used for purchase
Access to the online learning materials and/or exams will be granted after the purchases/authorized transactions are processed, normally within one business day after the authorized transaction has completed the settlement process.
1. Visit the ICPM home page and click the Get Started button.
2. Craft Your Certification Bundle by going through the 4 drop down options and click Add to cart
3. Review your cart and click Proceed to Checkout
4. Fill out your information and purchase
5. You will receive an order email as well as an account details email once your transaction has processed
All transactions are completed in USD. ICPM accepts payments via: PayPal, Google pay, Apple pay, credit or debit card, wire transfer, and Electronic Fund Transfer (EFT).
Please contact us at: Accounting@mail.ICPM.net with your request
Please contact us at: Accounting@mail.ICPM.net with your request
Net 30. Any invoiced amount outstanding over 30 days will be subject to a 1.5% per month late payment penalty.
Wire transfer payments are subject to an additional wire transfer service fee.
Please contact us at: Accounting@mail.ICPM.net
We will provide you with the necessary banking information and total due with wire transfer service fee
Billing Questions
Study book(s), designed to aid overall understanding of program concepts for each certification program, are available for purchase through ICPM®. Purchase and use of any ICPM® study book does not guarantee that an applicant will raise their exam score or pass an exam. Purchasing of study books are recommended but not required.
There are no digital copies of any ICPM® textbooks available
1. Returns are accepted within 30 days of purchase on selected items only.
2. A $15.00 restock fee will be deducted from the refunded amount.
3. All textbooks must be returned in their original packaging with a copy of the original receipt or invoice.
4. Returns, or request for refunds after 30 days of purchase will not be accepted.
5. Any requested, fully settled transaction, deemed applicable for a refund will be refunded for the amount paid minus any transaction fees, shipping fees, or applicable sales tax.
6. All refunds issued are applied directly to the payment method used for purchase
Access to the online learning materials and/or exams will be granted after the purchases/authorized transactions are processed, normally within one business day after the authorized transaction has completed the settlement process.
1. Visit the ICPM home page and click the Get Started button.
2. Craft Your Certification Bundle by going through the 4 drop down options and click Add to cart
3. Review your cart and click Proceed to Checkout
4. Fill out your information and purchase
5. You will receive an order email as well as an account details email once your transaction has processed
All transactions are completed in USD. ICPM accepts payments via: PayPal, Google pay, Apple pay, credit or debit card, wire transfer, and Electronic Fund Transfer (EFT).
Please contact us at: Accounting@mail.ICPM.net with your request
Please contact us at: Accounting@mail.ICPM.net with your request
Net 30. Any invoiced amount outstanding over 30 days will be subject to a 1.5% per month late payment penalty.
Wire transfer payments are subject to an additional wire transfer service fee.
Please contact us at: Accounting@mail.ICPM.net
We will provide you with the necessary banking information and total due with wire transfer service fee
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